Support Staff (based in Rohingya)

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Job Title: Support Staff
Project Title: Humanitarian Assistance of Protection and Empowerment for Vulnerable Communities in Rohingya Camp (HOPE)
Company: United Purpose
Location: Any of the Rohingya Camp Health posts/Office
Contract type: Contractual
Hours: As per RRRC Recommended
Reports to: Project Officer
Salary: As per project structure
Application Deadline: 30 April 2025.

Organisation overview
Self Help Africa (SHA) and United Purpose (UP) merged in late 2021 to implement projects to end extreme hunger and poverty in sub-Saharan Africa. The merger doubled its size and reach, with SHA implementing poverty eradication projects in sub-Saharan Africa in 2022. The group includes social enterprise subsidiaries Partner Africa, TruTrade and Cumo Microfinance. In 2022, SHA reached over twelve million people and invested €46m in over 80 development programmes to improve food systems, facilitate access to markets and financial services, combat climate change, gender inequality, and improve access to clean water, sanitation and hygiene.

Job Purpose

United Purpose is going to implement a project named ‘Humanitarian Assistance of Protection and Empowerment for Vulnerable Communities in Rohingya Camp (HOPE)’. For the successful implementation of the project activities, we are seeking a dedicated and compassionate Support Staff to provide support for office management and logistical support. This position provides essential support to teams by managing office logistics, coordinating administrative tasks, and maintaining efficient workflows. The ideal candidate will be organised, proactive, and capable of multitasking in a fast-paced environment while adhering to organisational policies and procedures.

Key Responsibilities: Key responsibilities include (but are not limited to):

  • Manage all incoming and outgoing correspondence, ensuring timely and accurate communication.
  • Maintain both physical and digital filing systems, safeguarding the confidentiality of sensitive documents.
  • Ensure the office environment remains clean, organized, and operational.
  • Coordinate office maintenance activities by liaising with vendors for necessary repairs and services.
  • Oversee food preparation and manage meal arrangements within the office.
  • Assist the finance team with tasks including filing, invoice verification, and managing receipts.
  • Support document preservation and ensure proper organization and storage of essential records.
  • Handle photocopying and preparation of various documents as needed.
  • Conduct procurement activities and handle visits to markets and banks for official purposes.

Key Relationships:
Internal: Project Manager, Medical Officer, Project Management Team, Health Post Team, Finance Team, Country Office, Procurement Team.

External: CiC (Camp-in-Charge) & ACiC (Assistant Camp-in-Charge), RRRC (Refugee Relief and Repatriation Commissioner), UNO (Upazila Nirbahi Officer), Site Management and Site Development Authority (SMSD), ISCG (Inter-Sector Coordination Group), Mazhi (Community Leaders/ Representatives), Health Sector Partners, Camp Security Authority.

Knowledge, Experience and Other Requirements:

Essential

Educational Requirements

  • Secondary School Certificate or equivalent; additional training in office management is a plus.

Experience Requirements

  • Proven experience in an administrative or support role is preferred.

Language Requirements:
• No special requirements.

Job Requirements

  • Basic knowledge of office equipment (printers, copiers, etc.).
  • Ability to multitask, prioritise responsibilities, and work independently.
  • Trustworthy, organized, and detail-oriented.
  • Strong communication and interpersonal skills.
  • Flexibility and willingness to perform a variety of tasks.

Application Procedure:
Please send your CV & cover letter in the following link here.

Application to be submitted by 30 April 2025. Applications to be reviewed on a rolling basis.

All candidates offered a job with Self Help Africa/United Purpose will be expected to sign our Safeguarding Policies and Code of Conduct as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. Specific roles may require Police/DBS/ [relevant police authority] vetting.

Self Help Africa/United Purpose strive to be an equal opportunities employer.